ICT SUPPORT

Access to a computer and the AIHE network

Students and staff will be provided with secure, high speed internet connection at AIHE and access to the learning management system (Canvas). Students will access their records through the student portal, and staff though the staff portal respectively.

Training on the use of information and communication technology (ICT) facilities and equipment at AIHE will be provided to all students on Orientation Day. Further assistance can be obtained from the IT Help Desk at ServiceDesk@aihe.sa.edu.au.

AIHE expects students to have their own tablet or laptop computer to support their studies (Please refer to your Letter of Offer for details). There is also a suite of computers for students to use on Level 5, 127 Rundle Mall.

Rules for the use of AIHE computer hardware and software are provided in the AIHE’s Information Communication and Technology Policy and Procedure and related sections in Student Handbook.

Students and staff are responsible for keeping their login details and passwords safe. Do not let anyone else use any of your accounts or tell anyone your password.

  • You will be held responsible for emails from your account.
  • Do not type in your password if someone is standing behind you.
  • If you suspect someone has discovered your password, you should contact IT through Help Desk immediately.

Please be aware that the ICT services are provided for academic purposes to improve communication between staff and students at AIHE. Any user suspected of abusing this privilege will find their email account disabled and the Head of School will be notified.

Printing

Please note that you must register your Student ID Card for on campus printing.

Students may contact the IT Service Desk at  ServiceDesk@aihe.sa.edu for assistance with printing.

Adelaide Institute of Higher Education (AIHE) is registered as an Institute of Higher Education with the Tertiary Education Quality and Standards Agency (TEQSA), the Australian Government regulator for Higher Education. AIHE delivers fully accredited undergraduate and postgraduate degrees to domestic and international students that are recognised under the Australian Qualifications Framework (AQF).

TEQSA Provider Number: PRV14326
TEQSA Provider Category: Institute of Higher Education
CRICOS Provider Code: 03763K
ABN: 54 618 241 802

Adelaide Institute of Higher Education
is a member of

Contact Us
Level 5,127 Rundle Mall,
Adelaide, South Australia 5000
+61 8 8470 0156
info@aihe.sa.edu.au

Business hours
Our support Hotline is available
Mon – Fri: 9am to 5pm
Sat – Sun: Closed

© Copyright AIHE 2022.

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